Jira Service Desk Api Create Request

Everything looks fine according to the documentation.

Jira service desk api create request.

Kasun jan 26 2015. If you re setting up service desk request types for the first time. The jira service desk rest api uses pagination to conserve server resources and limit the size of responses. Give your project a name.

Over there you can associate a new request type with an underlying issue type select an icon title and description for your form configure fields and so on. Jira versions 8 4 and later. I need to create jira customers via jira rest api. To create an issue you will need to know certain key metadata like the id of the project that the issue will be created in the id of the issue type and which fields to fill.

As the jira service desk architect i am intrigued to learn more about about what type of rest apis people would like and what use cases you are trying to satisfy and how they are more specific to jira service desk than the current jira public rest api. Break things down into smaller chunks such as get help with printers or get wi fi access. When you make a request to a paged api the response will wrap the returned values in a json object with paging metadata as follows. Request forms in jira service desk are set up as request types go to the project settings of your service desk project and select request types.

How to create service desk customer using jira rest api. Creating an issue using the jira rest api is as simple as making a post with a json document. How does create an issue differ from raise a request in jira service desk. Spin up new services with jira service desk s intuitive codeless setup and configuration.

This is generally the best option for teams who want to get started quickly and teams who don t want to manage the technical complexity of hosting themselves. Deliver exceptional it service fast. Think about how your customer would write a request for example order a new monitor over submit a hardware request. With the jira service desk cloud we host jira service desk in the cloud for you and set up your instance instantly after a 7 day free trial subscription pricing is month to month.

How to create service desk customer using jira rest api. We automatically generate a project key. Double check that the project s template matches your team s needs. Choose projects and select a project or choose view all projects to visit the projects directory.

The create button in your jira menu bar creates a jira issue not necessarily a jira service desk issue to change jira issues into jira service desk issues you need to manually select an request type for the field customer request type. Like people like this. Our affordable and transparent pricing lets you get started quickly and deliver value fast. To view a list and choose from other templates select change.

To create a project. How to create a request form. Select create project top right. First you need to decide which project to use.